University Family Care will issue a new Member Handbook on October 1. The Member Handbook explains the benefits and services available to you as a member of University Family Care.
It also explains what to do in an emergency or urgent medical situation. Please read the handbook carefully to learn more about the healthcare services covered under the plan. You are encouraged to use your University Family Care benefits and get the care that you need to stay healthy.
If you have any questions about your coverage, need information about how to use your benefits or would like to request a hard copy of the new Member Handbook, please call our Customer Care Center at (800) 582-8686, TTY 711.