Plan Materials

Members can find University Family Care plan information below. 2018 plan materials will become available on October 1st. Members should have received their 2018 member packet in the mail by October 1st. If you are a UFC member and have not received your 2018 member packet materials, please call our Customer Care Center.

Member Handbook

If you are currently enrolled as a member of University Family Care, you should have received the Member Handbook. We created this Member Handbook to help you access your health care plan. We also include information about your benefits, coverage, and community services. If you need more information you can call our Customer Care Center.

You may access the electronic version of the Member Handbook below, or you may request a hard copy by contacting our Customer Care Center.

Related Documents

2017/2018 Member Handbook English  Español

Definitions - Handbook Insert English Español

Dental Benefit Notice - Handbook Insert English / Español

Drug Formulary

The drug formulary contains information about the drugs we cover in this plan.

A drug formulary is a list of covered medications selected by University Family Care in consultation with a team of health care providers. The drug formulary represents the prescription therapies believed to be a necessary part of a quality treatment program.

Our plan will usually cover the drugs listed in our formulary as long as the drug is medically necessary. The prescription is filled at a University Family Care network pharmacy, and other plan rules are followed. For more information on how to fill your prescriptions, please review your Member Handbook.

Please view our most recent drug lists below:

Acute/ALTCS Drug List (Effective April 01, 2018) 

Behavioral Health Drug List (Effective April 01, 2018) 

Provider & Pharmacy Directory

You can find a network provider and/or pharmacy by using our online, searchable directories by using the links below. Our most current version of providers and pharmacies will always be updated online.

This directory was last updated on 6/28/2018. To access the most recent version of providers, please use the links above.

If you would like a Provider and Pharmacy Directory mailed to you, or if you need help finding a network provider and/or pharmacy, please call our Customer Care Center. You may also email your request for the directory at


University Family Care provides our members twice a year with our newsletter. Members can find helpful health information that we feel is important to you.

Current Newsletter

Past Newsletters: