How can we help you?(800)582-8686

Welcome

To The University of Arizona Health Plans
University Family Care


Welcome and thank you for visiting The University of Arizona Health Plans - University Family Care (UFC). UFC is a division of The University of Arizona Health Network. 

Member Announcement - University Family Care and Banner Health Merger
On February 1, 2015, University Family Care (UFC) will merge into Banner Health. Banner Health shares UFC’s commitment to providing excellent care. This merger, with one of the state’s premier health care providers, also has the potential to enhance the quality of services that UFC members receive and improve overall access to care. Most importantly, the merger will have no impact on the healthcare benefits received by members and will result in no changes to the health plan’s provider network. UFC will continue to offer the same level of quality customer care and service that it has historically delivered. As discussions with Banner Health continue, we will keep you informed. In the meantime, if you have any questions, you can call 1-800-582-8686, Monday through Friday from 8 a.m. – 5 p.m.

Anuncio para los miembros - La unión entre University Family Care y Banner Health
El 1ro de febrero de 2015, University Family Care (UFC, siglas en inglés) se unirá a Banner Health. Banner Health comparte la responsabilidad de UFC de proporcionar un cuidado de salud excelente. Esta unión, con uno de los proveedores de mayor excelencia en el cuidado de salud en  el Estado, también tiene el potencial para mejorar la calidad de servicios que los miembros de UFC reciben y mejorar el acceso en general de cuidado de salud. Pero lo más importante, la unión no tendrá repercusiones en los beneficios de cuidado de salud recibidos por los miembros y no habrá cambios en la red de proveedores del plan. UFC continuará ofreciendo el mismo nivel de calidad de atención al cliente y de servicio que ha proporcionado históricamente. Conforme sigan las negociaciones de contrato con Banner Health, nosotros lo mantendremos informado. Mientras tanto, si tiene cualquier pregunta, nos puede llamar al 1-800-582-8686 de lunes a viernes, de 8:00 a.m. a 5:00 p.m.           

We Are Here To Serve You
Get the care you and your family deserve. Call Customer Care at 1-800-582-8686 to find out more about University Family Care and the services we offer.

University Family Care is proud to have members with different languages and cultures. As a member of UFC, you have access to a service that offers translation for 150 different languages. If you need any information in a language other than English, on audiotape, or in American Sign Language, please contact Customer Care at 1-800-582-8686.

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